Privacy Policy
Information We Collect
We collect information that you voluntarily provide to us through our website contact form, phone calls, text messages, email communications, or in-person conversations. This information includes:
- Personal identification information — your name, email address, phone number, and any details you choose to share about your real estate needs or preferences.
- Browsing data — when you visit our website, we may collect non-personally identifying information such as the pages you view, the date and time of your visit, your browser type, and the referring website address. This information helps us understand how our site is used and improve the visitor experience.
- Property preferences — information about the types of properties you are interested in, including location, price range, property type, and other criteria you provide during your inquiry.
We do not collect sensitive personal information such as financial account numbers, social security numbers, or government-issued identifiers through our website.
How We Use Your Information
The information you provide is used solely for the purpose of serving your real estate needs and improving your experience with Sanders Property. Specifically, we use your information to:
- Respond to your inquiries, questions, and requests submitted through our website, email, or phone.
- Send you information about properties, listings, and market updates that match your expressed interests.
- Follow up on previous communications to ensure your questions were answered and to provide ongoing support throughout your real estate journey.
- Schedule and confirm property showings, consultations, and appointments.
- Send periodic market reports, community information, and relevant real estate content that we believe may be of value to you.
- Comply with legal and regulatory obligations applicable to real estate transactions in the state of Tennessee.
We retain your information only as long as necessary to fulfill these purposes or as required by applicable law.
SMS / Text Message Communications
By providing your mobile phone number and submitting an inquiry through our website, contacting us by phone, or otherwise affirmatively consenting, you consent to receive text messages (SMS) from Sanders Property relating to your real estate inquiry, property information, showings, and related services. Your consent is not required as a condition of purchasing any property or service.
- Message frequency — The number of text messages you receive will vary depending on your engagement with us. You may receive messages related to property inquiries, showing confirmations, market updates, or responses to questions you have asked. We strive to keep communications relevant and appropriate in frequency.
- Message and data rates — Message and data rates may apply. Please consult your mobile carrier for information regarding applicable charges. Sanders Property is not responsible for any carrier charges you may incur.
- Opting out — You may opt out of receiving SMS communications at any time by replying "STOP" to any text message you receive from us. After sending "STOP," you will receive one final confirmation message, and no further messages will be sent unless you later provide express consent to resume.
- Help and support — For assistance, reply "HELP" to any text message you receive from us, or contact us directly at [email protected] or by phone at 865.564.7966.
- No third-party sharing — We do not sell, rent, or share your mobile phone number with third parties for their marketing purposes. Your phone number is used exclusively for communications directly from Sanders Property regarding your real estate needs.
We comply with all applicable requirements of the Telephone Consumer Protection Act (TCPA), the CAN-SPAM Act, and the CTIA Messaging Principles, including the A2P 10DLC messaging framework.
Email Communications
When you provide your email address, we may use it to respond to your inquiries, send property information, share market updates, and provide other information relevant to your real estate needs. You may unsubscribe from our email communications at any time by clicking the unsubscribe link included in every commercial email we send. We respect your inbox and will not send excessive or irrelevant email communications.
Information Sharing
Sanders Property does not sell, rent, or trade your personal information to third parties for their marketing or advertising purposes. We take your privacy seriously and consider your personal information confidential.
We may share your information with trusted service providers who assist us in serving your real estate needs, such as transaction coordinators, title companies, mortgage lenders, home inspectors, and other professionals directly involved in your real estate transaction. In such cases, we share only the information necessary for them to perform their services, and they are bound by confidentiality obligations.
We may also disclose your information if required to do so by law, legal process, or government request, or to protect our legal rights in connection with a real estate transaction.
Cookies
Our website may use cookies and similar tracking technologies to enhance your browsing experience, understand how visitors interact with our site, and improve our services. Cookies are small text files stored on your device by your web browser. We use cookies to:
- Analyze website traffic and usage patterns to improve our site's performance and content.
- Remember your preferences during subsequent visits.
- Provide a smooth and consistent browsing experience.
We do not use cookies to track your activity across unrelated websites or to build personal profiles for advertising purposes. You can control cookie settings through your browser preferences, including blocking or deleting cookies entirely. Please note that disabling cookies may affect certain features of our website.
Your Rights
You have the right to:
- Opt out — You may opt out of any marketing communications from us at any time. If you no longer wish to receive property updates, market reports, or other communications, simply let us know by email, phone, or by replying STOP to any SMS message.
- Request access and deletion — You may request access to the personal information we hold about you, and you may request that we delete your personal information from our records, subject to applicable legal and regulatory record-retention requirements. To make such a request, please contact us using the information below.
- Correct inaccurate information — If you believe any information we hold about you is inaccurate, you may request that we correct it.
We will respond to all verifiable requests within a reasonable time frame and in accordance with applicable law.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our handling of your personal information, please contact us:
Sanders Property
210 N. Charles G. Seivers Blvd
Clinton, TN 37716
Email: [email protected]
Phone: 865.564.7966